Arise

Support

Answers to common questions, and how to reach us.

Permissions

Why does the app ask for my location?

To work out sunrise and sunset, the times for the Obligatory Prayers, when the daily quote widget changes between morning and evening, and the direction of the Qiblih. It’s used only on your phone and never sent anywhere. On Android, the app asks only for your approximate location. Everything else works without it.

Why does it ask for my calendars?

So your own events appear beside the Badí’ dates, in the app and in the Calendar widget, and so you can add and edit events. Without it, the Badí’ calendar, Holy Days and Feasts still show; your events just won’t.

Why does it ask for the microphone?

Only to record your own voice: a voice note in Reflections (if you turn on Voice notes in Settings → Reflections), or a recording of yourself reading a text you’re memorising, when you tap Record Your Voice. Recordings stay on your phone.

How do I change a permission I said no to?

iPhone: open the Settings app, scroll down to Apps → Arise, and turn on Location, Calendars, Notifications or Microphone.

Android: open Settings → Apps → Arise → Permissions, and allow Location, Calendar, Notifications or Microphone. If reminders arrive late, also check that Alarms & reminders is allowed for the app.

You can turn them off again the same way.

How do I lock my reflections?

iPhone, iPad and Mac: in the app, go to Settings → Reflections and turn on Lock with Face ID (or Lock with Touch ID, depending on your device). Reflections then ask for Face ID or Touch ID (or your passcode or password) each time you open them, and before you share or export them.

Android: in the app, go to Settings → Reflections and turn on Lock Reflections. Reflections then ask for your fingerprint, face or screen lock each time you open them.

Widgets

How do I add a widget?

iPhone: touch and hold an empty part of your Home Screen until the apps jiggle, tap Edit → Add Widget, search for Arise, then choose a widget and a size.

Android: touch and hold an empty part of your home screen, tap Widgets, find Arise, then touch and hold a widget and drag it into place. (The steps vary a little between phones.)

The widgets are:

  • Bahá’í Quotes: a short passage from the Writings, changing morning and evening.
  • Bahá’í Calendar: today’s Badí’ date and your schedule.
  • Bahá’í World News: the latest story.
  • Memorisation: a phrase you’re memorising, as its first letters.
  • On This Day: an event in Bahá’í history that happened on this day, or the next one coming up.

You can choose the quote widget’s authors and timing in the app’s Settings.

A widget isn’t updating, or shows the wrong times.

Open the app once: that refreshes the widgets and gives them your current location. The quote widget follows sunrise and sunset only if Location is allowed; otherwise it changes at fixed times. Your phone decides exactly when widgets refresh, so a change can take a few minutes to appear.

Memorisation

How do I start memorising a prayer or passage?

Open a prayer or a passage of the Writings and choose Memorise from its menu, or tap + in the Memorisation list in Prayers or Writings. The text is split into short phrases; each is shown with fewer and fewer words until you can say it from memory, and the phrases are then joined up.

How do the reviews work?

After each recall you rate how it went (Again, Hard, Good or Easy). Texts come back for review on a schedule that grows longer as you remember them, just before you’re likely to forget. The text itself is always kept word for word.

Can I listen to my own recording on repeat?

Yes. On a text’s page, tap Record Your Voice and read it aloud. Then turn on Repeat and tap Listen: your recording plays again and again, even with the screen locked, until you tap Stop.

Sync, backups and new devices

Does the app sync between my iPhone, iPad and Mac?

Yes, through your own iCloud account, when your devices use the same Apple Account. Your reflections and notes, highlights, favourites, bookmarks, reading positions and plans, prayer categories and Memorisation are kept the same on each. Photos, voice notes and recordings stay on the device where you made them.

Sync is on unless you turn it off, in the app’s Settings → Backup → Sync with iCloud. A change to the switch takes effect the next time the app opens. iCloud must also be on for the device. We never see what’s synced: it’s kept in your private iCloud account.

The Android app doesn’t sync.

Are my reflections and progress backed up?

Everything is stored on your device, so it’s included in its regular backup: on iPhone and iPad, iCloud Backup or a backup to your computer; on Mac, Time Machine; on Android, your phone’s Google backup. There’s no account to make. On iPhone, iPad and Mac, iCloud sync also keeps a copy in your own iCloud account.

You can also save all your data to a file you keep, in Settings → Backup → Back Up All My Data, and bring it back with Restore from Backup.

For a copy of your reflections you can keep anywhere, open Reflections, tap the ••• menu and choose Export All, as a PDF or as plain text.

How do I move everything to a new phone or device?

iPhone, iPad and Mac: with iCloud sync on, sign in with the same Apple Account and open the app: your synced data arrives by itself. To bring everything, including photos, voice notes, recordings and settings, set up a new iPhone from a backup of the old one (or with Quick Start), or use Settings → Backup → Back Up All My Data and Restore from Backup.

Android: make a file with Settings → Backup → Back Up All My Data on the old phone, move it to the new one, and open Restore from Backup there. Restoring from your Google backup when you set up the new phone may also bring the app’s data with it.

Without sync or a backup, starting a new device from scratch would leave your data behind.

What happens if I delete the app?

Its data is deleted from that device. With iCloud sync on, your synced data stays in your iCloud account and on your other devices. Export your reflections first if you want a copy of your own.

Other questions

Why does my day start at midnight, not sunset?

A Badí’ day begins at sunset. For everyday use, the app’s days run from midnight to midnight, like the rest of your phone. You can show where the Badí’ day begins on the day’s timeline in Settings → Calendar → Calendar Display.

Where do the dates come from?

Naw‑Rúz and the Twin Holy Birthdays for 172 to 221 B.E. come from the official table published by the Bahá’í World Centre. Other years are calculated from the vernal equinox in Tehran, as described by the Universal House of Justice.

Is the app free?

Yes, completely, with no ads and nothing to unlock. If you’d like to support it, you can leave an optional tip from the app’s Settings.

Contact

If something isn’t working, or you have an idea for the app, please write. On iPhone, Settings → Contact & Feedback in the app opens an email with your app and iOS versions already filled in, which helps us find the problem. On Android, please email us directly, and mention your phone and Android version if you can.